The product must have been purchased from:
The PC Optimizer must receive a request for refund by Telephone or Email, within 30 days of the purchase date (or within the time indicated on your packaging if different) Proof of purchase date, purchase price, and product ownership must be verified by The PC Optimizer to be eligible for a refund. A 3-4 week allowance for a refund is expected for processing after The PC Optimizer has received all items required to process the refund request Physical product must be returned within 30 days of The PC Optimizer issuance of the RMA*
The PC Optimizer is not responsible for refund delay, loss, or ineligibility due to mail delays, customer error, erroneous address information, or any other incidents outside of its control All refunds, except direct purchases from www.thepcoptimizer.com using a credit card, will be issued by bank check written in U.S. dollars drawn on a U.S. bank
Refunds will only be made for the original purchase price less any discounts or non-monetary value certificates or incentives that were or have been since applied
*RMA : Return Merchandise Authorization is an approval from The PC Optimizer’s customer care to return the product.